02
Track 02 of 04
From Reaction to Response
The Escalation Ladder · Stage Intervention · Pattern Interrupts
Conflict isn't the problem. Unconscious escalation is. This track installs a five-stage Escalation Ladder.
6Modules
~2.5 hrsEst. time
5Quizzes
Track Modules
01
The Reactivity Spectrum
Why smart professionals do things they immediately regret.
18 min
02
The Escalation Ladder
A five-stage conflict map.
22 min
03
Stage 1 Intervention
The most powerful place to intervene is Stage 1.
20 min
04
Pattern Interrupts
Patterns are more dangerous than single events.
22 min
05
Response Protocols
Pre-built response frameworks.
20 min
06
Live De-Escalation Workshop
Live facilitated workshop.
60 min